We want you to be completely satisfied with your FantasyGen experience. Here's our comprehensive refund policy.
Last Updated: June 28, 2025
We offer a 14-day money-back guarantee for all paid subscriptions. If you're not satisfied with our service for any reason, you can request a full refund within 14 days of your initial purchase.
To be eligible for a refund, the following conditions must be met:
The following items are not eligible for refunds:
To request a refund, please follow these steps:
Once your refund request is approved, it will be processed within 5-7 business days. The refund will be credited back to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear in your account depending on your payment provider.
If you have any questions about our refund policy or need assistance with your request, please don't hesitate to contact our support team:
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for any updates.